Our Warranty
Draft policy for review by the business and counsel before launch.
What is covered
Every mandap, stage and structure carries a 1-year structural warranty from the delivery date against defects in materials and workmanship, such as cracked welds, failed joints or frame defects under normal use.
What is not covered
- Damage from improper assembly, overloading or outdoor use without anchoring
- Normal wear to paint, fabric, artificial flowers and crystal
- Damage in storage or transport arranged by the customer
- Modifications made without our approval
How to claim
Email photos and your order number. We will repair or replace the affected part, or send replacement parts with instructions.